Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Custom Built Remodeling replaced our roof this week. It looks great and they cleaned everything up beautifully. We are happy to have a lifetime warranty that can transfer if we ever sell the house. Gene Miller was great to work with, very accommodating and professional. His price was better than others we talked to and he provided more. Highly recommend!

Rita Eder

★★★★★

Positive: Punctuality, Quality, Responsiveness, Value

I am very impressed by this company. They replaced my roof, gutters and windows and I could not be more pleased with their work and the quality of their materials. Great customer service and Mr. Miller, the company owner, was very responsive and answered my myriad of questions. I highly recommend them.

Bob Grill

★★★★★

Positive: Punctuality, Quality, Responsiveness, Value

Custom Built Remodeling helped us as new homeowners when we had storm damage. They were the lowest quote we received, very respectful, and trustworthy. The crew worked efficiently, cleaned up everything, and were overall great to work with. I highly recommend Custom Built Remodeling. We look forward to using them for windows and siding in the future!

Taylor Barlow

★★★★★

Working with Gene and his company was a SUPERB experience. Felt safe, secure, and that he was being open and honest with me through the whole process. He even moved us up his priority list due to an active leak and rain in the forecast. It's been about a year since our new roof and we still love it every time we look at it. I would highly recommend Custom Built Remodeling for any job.

Paul B

★★★★★

Punctuality, Quality, Responsiveness, Value

Custom Built Remodeling has replaced the roofs on my house, shed and garage; replaced the windows on my house and I just signed the contract for replacing the siding, gutters & downspouts for the house. Gene and his crew are responsible, professional and take pride in performing quality work. I highly recommend Custom Built Remodeling.

Cece

★★★★★

Custom Built Remodeling has now replaced the roof on two of my homes. Their work is exceptional. Since they use GAF shingles, I get a 50 year warranty and they are meticulous about cleaning up after the job is done.

Phyllis Freeman

★★★★★

Got a great roof at a great price. Two thumbs up!

Frank Gauthier

★★★★★

Very knowledgeable and trustworthy! So much so that he did my sister's roof, my niece's roof and my niece's in-law's roof!

Lisa Kenney

★★★★★

This quote was the lowest of three estimates. Customer service was excellent. Work was done well and on time. Very professional.

Von J.

★★★★★

Gene was extremely courteous, knowledgeable, professional in the manner in which he dealt with me explaining the proper solution to my install. I was comfortable dealing with him from the outset. Unlike the other companies, he was on time, explained the issues and provided an estimate. No high pressure sales tactics just straight honest dialogue about the repair. The job was finished on time and it was a pleasure that Gene over delivered. High quality materials coupled with the quality and expert installation and finishing the job ahead of schedule is one of the many reasons that I highly recommend Gene and Custom Built Remodeling.

Homeowner

★★★★★

Excellent customer service. Roofing done as promised and on time. Immaculate clean up. Roof looks wonderful. I have only good things to say about this roofing experience. I would recommend Custom Built to others.

Marilyn B.

★★★★★

Gene was great to work with. He delivered what he promised, when promised. I felt comfortable through the entire process.

James L.

★★★★★

Very customer friendly...great job

Latangela H.

★★★★★

Gene and his crew did a fine job. In fact, I appreciated that Gene had to run to two different stores to fix errors made by his supplier to ensure I was getting the right parts. His crew cleaned up beautifully and were careful not to crush the flowers. It's awesome when the contractor with the lowest bid also does the best job. Now that Custom Built has replaced our upper roof, we will likely call them to replace our siding in the Fall.

Dave J.

★★★★★

Gene and his crew did a fine job. In fact, I appreciated that Gene had to run to two different stores to fix errors made by his supplier to ensure I was getting the right parts. His crew cleaned up beautifully and were careful not to crush the flowers. It's awesome when the contractor with the lowest bid also does the best job. Now that Custom Built has replaced our upper roof, we will likely call them to replace our siding in the Fall.

Dave J.

★★★★★

I was very impressed with the overall experience. From the first meeting where we met Gene and he went over his company, the products he supplies, the warranties, the cost, and what the company is responsible for. Out of all the quotes we received Custom Built Remodeling was the one that fit our needs the best. I was very comfortable talking to Gene nd asking questions, he was very knowledgeable and able to explain everything about installing a roof. The day that the roof was installed the team worked quickly and efficiently and took care to clean up any debris that may have fallen into the yard. It has been about a month since the roof was installed and I am very pleased with the workmanship.

Clare G.

★★★★★

We called Custom Built Remodeling and spoke with Gene Miller. Gene showed up on time and was very knowledgeable. He went over what they could do and our different opinions on materials. He gave us a price that was well below many of the others. Gene and his crew showed up on time and were very courteous and professional and kept us informed on the progress of the job. They finished the job exactly when Gene said they would and cleaned up everything to where you couldn't even tell they were there. This made me very happy as I am very critical of things like that. Gene and his crew went above and beyond to make sure we were happy. I would recommend Gene Miller and Custom Built Remodeling to anyone.

Rich J.

★★★★★

I did a lot of homework before hiring a roofing company. First I researched my shingles and decided upon GAF shingles. Next, I had to find a company who used these shingles and someone who was certified through GAF. I had three estimates and all of them were different! I ruled out one well known recommended company because when I called them to ask questions the owner could not comment because they hired folks on the side to give estimates and he was unfamiliar with the write up. The second company I ruled out said my roof had three different degrees of slope and the GAF shingle could not be used on it. All he said he would do was put on the exact cheap shingle that was already there. He would not even consider anything different. I called the GAF representative and they said they would guarantee the GAF shingle on my low slope roof with a 50 year warranty. Lucky for me, Custom Built Remodeling is trained to use GAF shingles. Gene M. comes out to your house to give you an estimate. If you have a question, Gene answers the phone. When the roof is being put on your house, Gene is there! He is there for the entire project from start to finish. After the roof was put on I had a small concern and Gene showed up immediately. Good luck finding that with another company. I watched all of the on-line videos about GAF shingles, when Gene was explaining the roofing process and materials he would use I had a question that puzzled him. He actually called his representative at GAF for clarification and got back to me. He was not arrogant and he was very easy to work with. I highly recommend Custom Built Remodeling.

Linda D

★★★★★